✅ About Us

At PartsForEBike.com, we specialize in high-quality replacement parts, accessories, and upgrades for a wide range of electric bikes. Our mission is to keep your e-bike running smoothly and reliably by offering tested, trusted components at competitive prices. We are not affiliated with any specific e-bike brand — we offer compatible aftermarket parts designed to fit popular models.


📦 Shipping Policy

  • Processing Time: Orders are processed within 1–2 business days.

  • Shipping Methods: We ship via USPS, UPS, or FedEx, depending on your location and order size.

  • Tracking: A tracking number is provided via email as soon as your item ships.

  • Delivery Time: Typically 2–7 business days within the continental U.S.


🔄 Returns & Refunds

  • Return Window: Returns are accepted within 14 days of delivery.

  • Condition: Items must be unused, uninstalled, and returned in their original packaging.

  • Restocking Fee: A 25% restocking fee will be applied IF BOX IS OPEN 

  • Purchaser Pays Shipping: $15 to ship the item back to partsforebike.com.

🔧 Warranty Policy

  • Most items come with a 90-day limited warranty covering manufacturing defects only.

  • Warranty does not cover damage due to installation errors, misuse, or water exposure.

  • To file a warranty claim, email support@partsforebike.com with your order details and photos of the issue.


💳 Payment Methods

We accept:

  • Visa

  • MasterCard

  • American Express

  • Discover

  • PayPal

  • Apple Pay / Google Pay (where supported)

All payments are securely processed via SSL encryption.


❗ Important Notes

  • We are an independent parts provider and not affiliated with Lectric or any other e-bike brand.

  • Always check product compatibility before purchasing.

  • For questions or support, email us at support@partsforebike.com.


📍 Contact Information

PartsForEBike.com
Customer Service Hours: Monday – Friday, 9 AM to 5 PM EST
📧 Email: support@partsforebike.com
🌐 Website: www.partsforebike.com